FAQ

Herbaland has been working hard in 2024, bringing you the delicious gummies you know and love! This year, we launched exciting new products like Yumbiotic, a probiotic and prebiotic blend designed to support gut health. We also engaged with our community by participating in the 2024 Sun Run, celebrating its 40th anniversary! At Herbaland, our commitment to sustainability remains strong. Through our tree-planting initiative and Sustainable Lifestyle Scholarship, we continue to support a greener future. Stay updated on everything Herbaland has been up to here, and keep an eye out for more exciting news and product launches!

We offer private labeling and contract manufacturing opportunities. Please check out our Partnership Page for more information!

Unfortunately, at this time, we are not able to offer samples. But we do a lot of in-person events and conventions, so make sure to look out for us! We also run giveaways every month on our Instagram @HerbalandGummies, so make sure to follow!

Yes 100%!! We have 2 different types of partnerships that you can get involved in.

Ambassador Program - if you are looking for an in-kind long-term program, we recommend applying to our Ambassador Program - The Herbaland Gummy Crew.

Paid Partnerships - If you are looking for a personalized paid partnership short or long-term, please email us along with your media kit to pr@herbaland.ca.

Due to supply chain and durability issues with our current compostable packaging, we have made the tough decision to switch our supplements to PCR plastic bottles. We are currently upgrading both our packaging and formulation which has led to our supplements running out of stock, and we sincerely apologize for any inconvenience this may cause. 

PCR (Post Consumer Recycled) plastic is a material made up of 100% recycled plastic. This means that using PCR material reduces waste and supports the recycling industry! Find out more about PCR bottles here.

Right here! Check out our online store and pick up your favorite gummies now! We’re also on Amazon Prime and have amazing retailers in 38 countries. Check out our Store Locator to find a retailer near you! Note: Store selections vary, make sure to check in advance.

We accept Visa, MasterCard, PayPal and Google Pay.

We are positive you will love our gummies. But, if you have an issue, please email pr@herbaland.ca and we will do our best to make it right.

*Please note, only one coupon code can be used per order. We cannot make adjustments to existing orders that use coupon codes.

Definitely! Free shipping to Canada is available on all orders over $70CAD(after all discounts apply). For orders under $70CAD, shipping is a $10CAD flat rate.

You will receive a shipping confirmation email with tracking information once your order has processed. The shipping and handling process typically takes between 2 to 7 business days, however the delivery time will vary based on the shipping option you choose. Have more questions about your order? Contact us at service@herbaland.ca

Note: We do not process orders on Canada wide statutory holidays and BC statutory holidays, so that the Herbaland Family can spend time with their families.

We currently only ship to Canada and the USA.

Yes! We’d love to have you stop by to pick up your order in-person. Please note, because this is our manufacturing facility, we don’t have a storefront for you to shop from. Please place your order on our website ahead of time and select the pick-up option on the check out page.

We are open Monday to Friday, 9am to 4pm PST excluding stat holidays and are closed between Christmas and New Year. Be sure to place your order ahead of time, good products sell out easily!

Gummies are for everybody*! If you’re looking for a fun way to supplement your dietary nutrients, restore a specific deficiency or function, or an athlete looking to maximize your performance, Herbaland Gummies are for you! Gummies are delicious and can be valuable for people who have trouble swallowing capsules or tablets.

*Gummies are for almost everybody. We do not recommend gummies for children under 4, people who have trouble chewing, or excessive trouble swallowing. If you’re pregnant or breastfeeding, check with your doctor about what supplements you should be taking.

Our gummies are made with love in Richmond, BC, Canada by our Herbaland Team!

Aside from one product - Omega-3 Classic Gummies for Kids (contains Fish Oil), all of our products are vegan or vegetarian.

Absolutely! Our manufacturing facility is certified gluten-free!

No way, Jose! We are proud to say that all of our products use all-natural, non-GMO ingredients.

We want everyone to be able to enjoy our gummies! That’s why all our products are free from common allergens. They are gluten-free, soy-free, dairy-free, nut-free, peanut and egg-free. And an added bonus, all of our products are low-sugar or sugar-free!

Recently, there was a research paper that came out that highlighted the association between high concentrations of erythritol in the blood and risk of heart disease. To ensure our products are always safe for our customers, we did our own research and found that the link between erythritol intake and cardiovascular disease risk in this research article was determined using association. This means that, in a group of people, it was found that those that had a high risk for cardiovascular disease also had high levels of erythritol in their blood. Whether causation can be established, (i.e., cardiovascular disease was directly caused by erythritol intake), requires further research. 

We found that there were also some confounding variables that were important to keep in mind to better put this research into context. For example, they recruited participants that already had a high risk of cardiovascular disease, which limits the applicability of the results to the general population. They also did not collect data on the dietary intake of erythritol – therefore, they don’t know how much erythritol the participants already had in their body prior to the study. Another important point to consider is that we also naturally produce erythritol in our bodies (we can convert glucose into erythritol14), which was not accounted for in this research article. In addition, the erythritol serving used in this study was 30 g in a day. On average, our gummies that have erythritol contain between 1-2 g per serving. 

There are other studies that have been published on the health effects of consuming erythritol, and there has been extensive research done in regard to the absorption, distribution, metabolism, and excretion of erythritol by the human body, as well as long and short term studies regarding its toxicity and potential reproductive, developmental, genotoxic, and carcinogenic effects in animal studies. These studies conclude that the consumption of erythritol does not produce evidence of toxicity, even at very high intakes. Based on this information, we have decided to keep our gummies as they are, but we will definitely keep up to date on the research!

Read more about our sugar-free formulas here.

Click on the menu icon on the top right-hand side of the website to get to the account menu. Once there, fill in your email and password. If you don't have a Herbaland Gummies account yet, click "Create Account" and fill in your information.

Go to the account login page and click 'Forgot Your Password?'. You will then get an email sent to you with instructions on how to change it.

If you forgot your email, please contact us at pr@herbaland.ca and we will help you.

Once you are logged into your account, go to your account profile by clicking the person icon in the top right, then view addresses.

If you made your order already and it has the wrong address, please email us ASAP at pr@herbaland.ca so we can update that and let the shipping team know.